At Fresh.pk, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our online grocery store. By using our services, you agree to the practices described below.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Delivery address
- Payment details (e.g., credit/debit card information)
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Pages viewed and interactions on our website
c. Cookies and Tracking Technologies
We use cookies to improve your shopping experience, analyze website traffic, and personalize content. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders, including delivery and payment.
- Provide customer support and respond to inquiries.
- Improve and personalize your shopping experience.
- Analyze website performance and user behavior to enhance our services.
3. How We Protect Your Information
We implement the following measures to protect your data:
- Secure Socket Layer (SSL) encryption for transactions.
- Restricted access to personal information on a need-to-know basis.
- Regular monitoring and updating of our security systems.
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Delivery partners and payment processors to facilitate your orders.
- Legal Authorities: If required by law or to protect our rights, property, or safety.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any information.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications by unsubscribing from our emails.
- Disable cookies through your browser settings.
To exercise these rights, please contact us at contact@freshs.pk.
7. Children’s Privacy
Fresh.pk does not knowingly collect information from children under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
Fresh.pk
Email: contact@freshs.pk
Phone: +92 336 2069023
Last Updated: November 23, 2024
By using Fresh.pk, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting us with your personal information!